Developing Your Business Systems Skills

Please select from the range of courses below or scroll down the full list to your right.

For 2008 information, please download our timetable.

Give us a call on (09) 438 1394 for more information or print a Registration Form from this website and fax it to (09) 438 1394.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For 2008 information, please download our timetable.

 

 

 

 

 

 

 

    

   

901 PROTECTING INTELLECTUAL PROPERTY
This workshop explains what intellectual property is and how you can protect it. The threat of other companies stealing your idea is very real, especially in the "global economy" we now face. Find out what can be protected and why you would consider such protection.
Examples of topics

  • An overview of what intellectual property is

  • The importance of recognising and protecting your Intellectual Property

  • Searching techniques to determine the originality of your Intellectual Property

  • Understanding Patents, Designs, Copyright, Trade Marks etc

  • Costs associated with Intellectual Property Protection

902 DEVELOPING EFFICIENT ELECTRONIC COMMUNICATION SYSTEMS PART I
This workshop is for those already using email, not a beginner's course.

This workshop will assist you to maximise "Outlook" - organise your email, use email merge for marketing, calendars, task lists, contact management, scheduling meetings/appointments. Outlook is more than an email programme
Examples of topics:

  • Tips and techniques on managing and organising electronic communication

  • How to use email for marketing without creating SPAM

  • How to develop a client database using various programs(including spreadsheet, database, word processing or email programmes), and tracking activities with each client

  • How to prioritise tasks, delegate and track projects

903 DEVELOPING EFFICIENT ELECTRONIC COMMUNICATION SYSTEMS PART II
Collecting and using key market and client information and data is a must for all business owners / operators.

This workshop will help you understand the importance of having a client database and managing it electronically through spreadsheets, database or customer relationship management (CRM) programmes. This training will enable you to combine your email and other software features to enhance your customer contact management.
Examples of topics:

  • Why keep client information?

  • Utilising your database as a marketing tool

  • Utilising your database as an operational tool

  • How to maintain a client database using various software programmes

  • How to centralise your data into one programme or keep separate records

  • How to integrate your database with other programmes such as word processing and email

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Call us on (09) 438 1394
Print a registration Form from this website
Fax it to (09) 438 1394
 Mail it to PO Box 221, Whangarei

Special Topics - END

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