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501 HOW TO HIRE STAFF AND MANAGE EMPLOYMENT RELATIONSHIP PROBLEMS
By the end of this workshop you will have learnt a range of techniques to help you select the right person for the job. You will also understand the practical and legal requirements relating to the termination of the employment relationship.
Examples of topics
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Hiring
Staff
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Developing accurate selection criteria
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How to structure your interview
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Developing interview questions
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The role of reference checking
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Managing employment relationship problems
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Understanding the requirements of procedural fairness
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Avoiding potential personal grievances
502
CONFLICT RESOLUTION
The people who work for you are your key resource and often the major cost to the business. Maximising performance and minimising people problems are therefore the critical roles of the manager. Getting the best from your team by clear communication and effective delegation will increase the productivity and profitability of the business. Reducing staff conflict will ensure that your staff focus on the right issues at work.
Examples of topics:
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Communicate effectively with your staff
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Effective delegation
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Recognising signs of conflict
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Managing conflict
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Motivating teams
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Leadership styles that motivate and inspire others
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503 EMPLOYMENT TODAY
Workshop objective and benefits
Keeping up-to-date with employment legislation is essential for all business owners/operators. Failure to understand and comply with current employment legislation can prove very expensive for employers. This workshop will equip you with the skills to ensure your business is compliant when forming, ending or being in an employment relationship.
Topics: covered in the workshop include easy to follow explanations of:
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The Employment Relations Act 2000 and Amendments introduced in
2005
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The Holidays Act 2003 and Amendments introduced in
2005
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The correct procedures for forming and ending an employment relationship
You will receive practical examples of necessary documentation such as employment agreements and employer policies and you will leave the workshop knowing how to implement and use them.
Employment Management Skills
- END
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